European Union and US consumer
watchdogs announced on 6 December they are filing complaints against a clutch
of smart toys that can “spy” on children and their homes, for allegedly
breaching privacy and data protection laws. The complaints target smart toys My
Friend Cayla, i-QUE Intelligent Robot and Hello Barbie, according to the
European Consumer Organisation BEUC and US groups like the Electronic Privacy
Information Centre (EPIC). Complaints are being filed with French and other
European authorities as well as the US Federal Trade Commission.
Internet-connected Cayla and i-QUE, manufactured by Los Angeles- based Genesis
Toys, hook up with a user via a phone or tablet while Hello Barbie links to the
internet through Wi-Fi, said the consultancy Bouvet on behalf of the Norwegian
Consumer Council. Hello Barbie is not sold in Europe. By purpose and design,
these toys record and collect the private conversation of young children
without any limitations on collection, use or disclosure of this personal information
concerns toys that spy. The toys subject young children to ongoing surveillance
and are deployed in homes across the United States without any meaningful data
protection standards. They pose an imminent and immediate threat to the safety
and security of children in the United States. BEUC, citing the study
commissioned by the Norwegian Consumer Council, expressed security concerns. With
simple steps, anyone can take control of the toys through a mobile phone. This makes
it possible to talk and listen through the toy without having physical access
to the toy. It alleged the terms breach the EU Unfair Contract Terms Directive
and the EU data protection directive and possibly the toy safety directive. Anything
the child tells the doll is transferred to the US-based company Nuance Communications,
who specializes in speech recognition technologies. The company reserves the
right to share this information with other third parties, and to use speech
data for a wide variety of purposes. The toys are embedded with pre-programmed
phrases, where they endorse different commercial products.
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